Accu-Trax
Office
full-service customer management system
Accu-Trax Office is the central hub of information for your team. It combines all the information from your drivers, transfer station attendants, and Customer Service Representatives into a central database, easily accessible for different permission levels.
- View and manage a complete account history on a single screen.
- Select users can manage routes based on feedback from drivers.
- Many standard reports are included, and can be customized for your workflow.
- Print daily notes for your drivers, without the wasted expense of printing entire route books.
- Multiple notes can be included on a single page.
- The Scheduler feature allows easy tracking of unusual accounts.
- Pro-rating service fees can be simple based on the number of days, or customized by percentages.
- Container inventory and tracking.
- Barcode printing and scanning for payment records.
- Bill new starts between normal cycles.
- Roll-off calendars offer visual tracking of drop-offs and switches.
- Hands-on attention from the Support Team during the Conversion process ensures a smooth transition.